Always great to do business with. Super easy process, and always done in a timely fashion.

Fast efficient service.

Very efficient Skip was excellent all the way around Fast responder Polite n courteous Clear communcater

I brought my car in for service without an appointment yesterday morning due to new issues that arose that morning. I was told that they would do their best to look at the car, but might not be able to do so until the following day. They arranged a ride home for me via their shuttle service. I received a phone call mid afternoon with diagnosis and needed repairs. The work was completed and my car was ready for pick up before the close of business. Marlena arranged a ride for me back to the dealer ship via their shuttle service. I received excellent service yesterday.

Executive VW was quick and efficient went in for a tire fix And had me out in an hour. Very easy!

New customer to this VW dealership. This is full service at its highest level! So attentive!

Collin was quick with the service, addressed the issues in the car and provided both a verbal update and video update of everything he addressed in the car.

Service representative is very helpful. My part is on backorder so they even tried to find an aftermarket motor to solve that problem. Unfortunately, neither them or I could do that.

Three points: Very good service, friendly staff, and good location. The service that I received was top notch. Every interaction was punctal and professional demonstrating commitment to customer satisfaction.

Fast, efficient, thorough and most of all courteous! Detail oriented, my kind of people! Way to go!

Skip is hands down one of my favorite people in service at Executive Volkswagen. Every time I bring my car in, he goes above and beyond to make sure everything is taken care of—and he does it with patience, professionalism, and a great attitude. It’s clear he genuinely cares about his customers and takes pride in what he does. Compared to other Volkswagen dealerships I’ve dealt with in the past, Executive Volkswagen’s service department is on a completely different level. They listen, they follow through, and they treat you like a person—not just another appointment on the calendar. It’s such a relief to bring my car somewhere I trust, and I really appreciate the consistency and quality of care they provide. If you're looking for a service department that actually values your time and your business, this is the place. Skip and the team at Executive Volkswagen have definitely earned my loyalty.

Skip was a great help—straight forward and helpful. Thank you all for your professionalism.

I can’t say enough great things about my experience at Executive Volkswagen of North Haven. I brought my car in with some worrying vibration concerns, and right from the start, Tyler and his team of technicians diagnosed the issue almost immediately. What truly stood out was how important it was for them to listen and validate my concerns instead of dismissing them like I’ve experienced elsewhere. That level of respect made all the difference. In the end, I decided to trade in my car and drive away with a brand new 2025 Volkswagen Jetta SE. Jeremy was beyond amazing throughout the entire process—anyone in the market for a new vehicle should definitely ask for him. On top of that, Chris, the manager, gave me the best value for my trade-in, and Claudia in finance made the not-so-fun parts of buying a car feel surprisingly easy and enjoyable. I can’t thank the team at Executive Volkswagen enough and truly look forward to many years ahead with them. Highly recommend!

This was a regular service for my GTI . Fair price , IT updated , car washed , all good