Customer Testimonials
Always a welcoming,polite and honest experience My first choice for maintenance Skip has the best personality!
Wasn't sure what was going on with my car and they solved my problem Was able to get me a loaner when the tire didn't show up
Excellent custom service. Skip is the best service writer ever. Overall, the dealership sales, service, parts are excellent!
Pleasant experience, good work, good people. Very friendly atmosphere and everyone seems in good spirits
Tyler and everyone at this dealer took SUCH great care of me. Helped me get prices down and helped with warranty coverage immensely. Highly recommend!!
Seamless Very happy with Eleanor. And your finance person. Car was presented meticulous Dealership is very clean and well.kept.
Both times, they have been informative, courteous and really accommodating to our needs. They are great
Service & customer service is excellent. Everyone is professional & friendly & accommodating. Always an excellent experience. Dealership is clean
I always feel like my car is in great hands at Executive North Haven , also Skip always answers all my questions and the staff are very helpful.
It is a good services. We are happy with 4 new tires.
Service was excellent. I called with a dead battery issue. Spoke with Tyler. I was given an appointment right away. When I arrived, I was greeted by Skip. In and out in no time. Tyler and Skip were very professional, courteous and friendly.
Great customer service
Quick and easy tire installation. Great experience very communicative
Competent, friendly, reliable service, comfortable waiting area I am an elderly widow and appreciate having businesses I can trust.
I got there and they took me quick and the service was fast
Very effective, precise, and professional She was very quick in explaining what the process was to check the speakers and how long this would take. She also told me that if the diagnostic did not find any problem, I would need to cover the cost.Then she call a Uber and kept me informed about the progress via texting and phone call .
Marlena took our concerns seriously and documented everything. Great experience!
The staff was extremely helpful and talked me through every step of getting my car fixed! Great experience!
As expected! Service completed as expected in a timely manner. Quotes were provided for the work that will be needed to make the additional repairs.
Very good service
Super fast WiFi so I could do a little work while waiting. Everyone is always so friendly
Executive VW of North Haven is the best! Honest, thorough, professional and excellent customer service. I won’t take my car anywhere else!!
We have always worked only with Executive Volkswagen as long as we have had this car.
Collin was very helpful and prompt. The car's tire was repaired and I drove it home. He also checked the battery and added some oil. I will have an appraiser from our insurance company look at the damage from the accident tomorrow afternoon.
The dealership has been excellent to work with. Folks who work there are very professional and patient
Very cordial and professional. Very clean and efficient setup Waiting area very inviting And Moder
Very cordial and professional. Very clean and efficient setup Waiting area very inviting And Moder
Skip is a keeper! From the minute I walk in the door, Skip is on it. He is always pleasant even when there is a ton going on.
Very pleased with service
Always professional and accommodating staff. Clean and welcoming environment. Overall, an awesome experience.
Efficient , great communication Liked having a direct connection to the service Tech. With attached video audio.
Skip was great to work with. I've been working with Skip for quite a few years
Great very professional caring and helped me find out what was wrong with my car
I brought my car in for routine maintenance. I waited while the work was done. It was completed within the estimated time frame.
my oil light came on. i was nervous to drive my golf wagon. i called and got an appointment the next day! and i was given a ride home.
Very professional and great service. Greatly appreciated my service visit. Thank you
Very polite Extremely courteous, clean environment, very prompt, excellent customer service I enjoyed the experience
Very professional, and thorough. Executive VW was a great experience, Skip and his team made sure to thoroughly inspect my vehicle. Skip made sure to explain everything in detail. I will definitely return for service in the future.
Good interaction. Professional service. Friendly employees. Clear explanations. Comfortable waiting room. Will return when needed.
These guys are great. New car dealer service department better than any I've ever worked with. Service advisors are top of their game and the service manager is just fantastic. I would recommend them to anyone.
This is my 3rd Tiguan lease. I do like Executive Volkswagen in North Haven. They are very responsive and the environment is peaceful and comfortable. I really like that they provide a video of the service highlights.
Always helpful and polite
Pleasant, helpful and accommodating. I had a 10% coupon via email and I only had to show it to get the discount. He Explained the metal and why need for brakes and rotors every 30000 miles and why both need to be done. Pretty expensive at $800. Also what is needed next and this time I got my car washed
Skip always does an awesome job. He's very professional at his work Skip is a man of his word. He gets the job done
I had no problem traveling almost 2 hours for the car I wanted. What made it much easier, was the level of service I was greeted with from the minute I walked in the door. Emma, only there a month, was a true pleasure to work with, and made this a seamless purchase. Thank you Scott and Dexter for coming up with the best terms available, without pressure or haggling. Truly an A+ team.
Great guy with a phenomenal profesional attitude. Definitely going back and making this my dealer of choice for service.
Very clean and everyone was pleasant! Nice options to look at in the showroom and the service was great
Bought a Taos in February, already having transmission issues, when I tried to schedule a service appointment I was told it would be several weeks before I could get a loaner car and was laughed at when I said that was an issue because I drive hours every day for work. I would avoid this dealership at all costs it’s clear they don’t care about their customers
I always have the best customer service experience at Executive Volkswagen. They always are professional and kind!
Skip us always friendly and professional. He keeps us up to date on the status of our car. I always got to Skip.
Friendly and profesional staff!! I would highly recommend!!!
Executive VW team was a pleasure to work with! From George in sales to the sales manager Christopher and you can’t forget about Dexter in finance. Executive made purchasing a new vehicle fun and easy. We have bought a few vehicles from Executive VW now and when it’s time to shop again they will be on the top of the list to start browsing.
The service during this visit was great. I definitely recommend them for auto maintenance and repairs.
Marlena was professional and friendly. She took my vehicle right in and I didn't have to wait long. She took the time to go over the invoice and assisted me with scheduling my next service appointment.
Resolved my problem had to call the service department to schedule installation of parts purchased from parts department
As usual Marlena was fantastic
They are responsive, I like the video showing the issues and work to be done. Good communication
Quick appt. Good service. Everything was convenient and easy. No complaints. Would use them again.
I had such a great experience working with Jeremy during my recent car-buying process! From start to finish, he made everything so quick, easy, and stress-free.
What stood out to me the most was how comfortable he made the entire experience. I feel like car dealerships can sometimes be overwhelming, with salespeople constantly calling, emailing, or making you feel pressured to make a decision. Jeremy was completely different. He was friendly, funny, informative, and incredibly helpful, but never pushy. He had the perfect balance of being attentive and making sure I had everything I needed without ever feeling like I ... Read More Google - Aug 26, 2026
Friendly. Knowledgeable. Informative. Always available. When I called to make an appointment, it was very easy to get an appointment at my convenience in my availability, which was not easy to find these days
On my last visit you folks reinstalled the belly pan that was not replaced on a previous oil change. Not happy that your service tech failed to replace this item. Action could be expected at a ma and pop garage not a Volkswagen dealers service department. I am very happy with the level of friendly and helpful service provided by Skip Scanlon. Will continue to use this dealership because of the actions of Skip.
Quick call back with quote, fast repair and good recommendation on the next service. Fast and efficient
I appreciate the friendliness and ease of bring my car there. The waiting area is perfectly comfortable. I was totally pleased with the experience.
Always accommodating and helpful!! The team at executive is amazing! They fit me in and are not pushy!! That is why I continue to get my car serviced there.
Fine. My issue wasn't solved but that is not the fault of the dealership, I was given clear instructions and support in how to proceed if it happens again.
Eleanor is the best! From the Sales Dept. to Service everyone is Professional and in tune to the customers needs!
Very easy, Skip was very helpful and nice! Great experience getting my car serviced! Skip was very helpful, kind, and made the whole process quick and easy.
It was a quick and efficient visit. I was provided with helpful information about the service and how long it would take.
I feel comfortable, I'm treated well and I feel Marlena and Skip are always honest and fair with me.
Clean building, pleasant knowledgeable staff, definitely recommend to any VW owner and I live closer to Curran in Stratford.
Clean building, pleasant knowledgeable staff, definitely recommend to any VW owner and I live closer to Curran in Stratford.
She was very direct & answered all my concerns regarding my vehicle! Customer-focused Attentive Kindness
Courteous and professional. Repairs was made in a timely manner. Atmosphere was pleasant and a clean environment.
Professional , great service department so helpful and kind during an ongoing issue with my vehicle . They purchased my old car and gave me a great price on my new one . The finance gentleman was lovely to work with as well as everyone on the sales team! Great dealership !